Pick-up Service of Samples is Affected by the Current Corona Situation

Microsynth is committed to both the welfare of our staff and their families; and to supporting our customers during this unprecedented time. All our departments continue to operate as usual, even with the precautions we have taken to protect our employees.We're glad that a large part of our logistics for collecting samples for Sanger sequencing is handled by public transport (trains, bicycles), but in the current situation this has an impact on the pick-up service of your samples. 

 

We're glad that a large part of our logistics for collecting samples for Sanger sequencing is handled by public transport (trains, bicycles). However, in view of the current COVID-19 pandemic, we must temporarily adjust our logistics service for certain areas. Due to changes in the access rules of most departments, it is becoming increasingly difficult for our courier service to access our drop boxes. Further, in the interests of the health of couriers and to limit the spread of the virus, we are following the recommendation of the Federal Council to limit travel as much as possible. Therefore, please use the postal service to send your samples to our sequencing facility in Balgach*

Please take note that shipping your samples via postal service will delay delivery of your sequencing result. Most of the results will be available the next working day by 4 pm.

 

* Please send your sequencing samples to:

Microsynth AG

Schuetzenstrasse 15

Postfach

9436 Balgach  

 

 

For an update on the situation in Germany please follow this link.

 

 

For an update on the situation in Austria please follow this link.

 

 

Please check the situation at your local drop box.

 

 

If you have any further questions regarding sample shipment please get in contact with sanger.support@microsynth.ch.

 

Please come back to this News for updates.